Privacy Policy

This is the web site of RiverSport Adventures.

Our address is:
RiverSport Adventures
7667 Williams Way
Custer, WI 54423

RiverSport Adventures can be reached via e-mail at info@riversportadventures.com and by telephone at 715-572-6267.

Your Information

We respect the privacy of our clients and the privacy their personal information. All client information collected by RiverSport Adventures is governed by our Terms & Conditions. Although we own the data storage, databases, and the RiverSport Adventures website, you retain all rights to your information.

What We Collect

We primarily collect volunteered information through the use of web forms. When requesting trip information we ask for the following information: your name, contact information, email address, mailing address.

E-Mail – We collect the e-mail addresses and certain personally identifiable information of those who communicate with RiverSport Adventures via e-mail.

Trip Forms – Once travel arrangements are booked, clients will be given the opportunity to submit their required personal information via our Trip Forms. Although different information is required for different destinations, the Trip Forms can ask for the following: payment information, emergency contact information, proof of medical evacuation insurance, past medical history, current medications, physical limitations, dietary preferences, passport information, arrival information, departure information, and a Release of Claims.

Use of Information

We may use a third parties to collect or analyze information regarding the use of RiverSport Adventures and riversportadventures.com We require that such third parties comply with our Privacy Policy and any appropriate confidentiality and security measures.

We may use personal information to provide the services you’ve requested, including services that display customized Trip Forms. We may also use personal information for auditing, research and analysis to operate and improve RiverSport Adventures. We may use third parties to assist us in processing your personal information.

The information we collect is not shared with or sold to other organizations for commercial purposes, except to provide the services you’ve requested, when we have your permission, or under the following circumstances:

If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of the Terms and Conditions, or as otherwise required by law.

We do not share our mailing lists. If you supply us with your postal address you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above, e-mailing us at the above address, writing to us at the above address.

We do not share our phone lists. Persons who supply us with their telephone numbers may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

We do not share our e-mail lists. Persons who supply us with their e-mail address on-line may receive e-mail contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such e-mails, please let us know by sending us e-mail at the above address, calling us at the above telephone number, writing to us at the above address.

Changes to this Privacy Policy

RiverSport Adventures will periodically update this policy. We will notify you about significant changes in the way we treat personal information by posting a notice on the riversportadventures.com website and possibly sending a notice to the primary email address on file. We do not intend to reduce your rights under this Policy without your explicit consent, and we expect most such changes will be minor.

Those concerned with how private information is used by RiverSport Adventures should contact us with any questions.

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